http://cycle30.com/blog Mon, 15 Apr 2013 16:00:00 -0700 en 1.0 http://blogs.law.harvard.edu/tech/rss Copyright 2013 http://cycle30.com/blog/2013/04/15/faces-behind-your-billing-company http://cycle30.com/blog/2013/04/15/faces-behind-your-billing-company Cycle30 isn’t just another billing company. We’re human—and we want you to know that. We like putting a face to who we are, because with what we do every day, customer service is of utmost priority.

]]> http://cycle30.com/blog/2013/02/12/women-in-m2m-and-where-the-machine-to-machine-industry-is-heading http://cycle30.com/blog/2013/02/12/women-in-m2m-and-where-the-machine-to-machine-industry-is-heading It’s no secret that M2M can be a male dominated industry, but why would that stop anyone from pursuing what they’re passionate about? It definitely hasn’t stopped Wendy Gonzalez—our VP of Products and Services.

]]> http://cycle30.com/blog/2013/01/22/problems-being-addressed-at-the-2013-annual-meeting-of-the-caribbean-cable-and-telecom-association http://cycle30.com/blog/2013/01/22/problems-being-addressed-at-the-2013-annual-meeting-of-the-caribbean-cable-and-telecom-association Part of our Cycle30 team is down in Bermuda for the 2013 Annual Meeting of the Caribbean Cable and Telecom Association. Trust us, this is no Beach Boy song—we’re here for serious business. Although we may enjoy ourselves along the way.

]]> http://cycle30.com/blog/2013/01/15/telecommunications-companies-taking-on-the-m2m-vertical http://cycle30.com/blog/2013/01/15/telecommunications-companies-taking-on-the-m2m-vertical More and more telecommunications companies are looking to increase their revenue through M2M, but have trouble understanding just how they do it. This was a common theme after talking with multiple companies recently at TM Forum Management World Americas.

]]> http://cycle30.com/blog/2012/11/30/your-tm-forum-management-world-2012-survival-guide http://cycle30.com/blog/2012/11/30/your-tm-forum-management-world-2012-survival-guide The zombie apocalypse may not be coming (yet), but TM Forum Management World 2012 definitely is. TM Forum Management World 2012 is all about information—just like the world we live in. This conference has an agenda packed full keynote speakers, brainstorming, debates, networking and share and learns, all within a day-long Cable Summit and five topic-specific conference forums.

]]> http://cycle30.com/blog/2012/09/21/what-to-look-forward-to-at-the-cca-annual-convention http://cycle30.com/blog/2012/09/21/what-to-look-forward-to-at-the-cca-annual-convention The Competitive Carriers Association, formerly RCA, is kicking things off this month with a fresh new brand, and you can feel it in the schedule of events for CCA’s 20th Annual Convention. Here’s what to look forward to in Las Vegas September 23-26.

]]> http://cycle30.com/blog/2012/09/07/why-launching-the-iphone-is-challenging-for-smaller-operators http://cycle30.com/blog/2012/09/07/why-launching-the-iphone-is-challenging-for-smaller-operators When the iPhone was released in 2007 exclusively to AT&T, it left all other operators in the dust, salivating at the mouth. The iPhone became a sink-or-swim device for operators.

]]> http://cycle30.com/blog/2012/08/20/3-main-components-of-order-to-cash-billing-services http://cycle30.com/blog/2012/08/20/3-main-components-of-order-to-cash-billing-services As companies are expanding and getting more and more complex, so are their billing needs. No longer will stale and uncustomizable billing services be acceptable for the cable, telecommunications and M2M industries.

]]> http://cycle30.com/blog/2012/07/10/lower-it-spending-while-still-doing-whats-best-for-the-customer http://cycle30.com/blog/2012/07/10/lower-it-spending-while-still-doing-whats-best-for-the-customer Last month at The Cable Show in Boston, we announced iPhone 4s support of our order-to-cash billing services. But what we didn’t mention is the process that it took to get there.

]]> http://cycle30.com/blog/2012/05/04/3-ways-cycle30-provides-better-customer-service-in-billing http://cycle30.com/blog/2012/05/04/3-ways-cycle30-provides-better-customer-service-in-billing Here at Cycle30, we’re big believers in the power of customer service. After all, that’s part of how we started this company. We had seen one too many wireless and cable billing/BSS vendors deliver less-than-stellar service to us and our peers in the industry. We knew we could do better.

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